One of the most exciting advances in education would have to be accredited online degree programs. Many adult learners are older, non-traditional students who are already working or involved with activities that prevent them from considering a traditional college degree program.
Imagine your doctor tells you that you need surgery to have your gallbladder removed. He hands you a brochure and says, "This should explain it all." As you begin reading, you cannot understand a single word of the medical jargon. Words describing the procedure have your mind spinning. It's the job of technical writers to prevent situations like this from happening..